| Investigating the electronic customer relationship management success key factors in the telecommunication companies: A pilot study EA Anaam, KA Abu Bakar, NS Mohd Satar, MY Ma’arif Journal of Computational and Theoretical Nanoscience 17 (2-3), 1460-1463, 2020 | 39 | 2020 |
| BPR algorithm: New broken plural rules for an Arabic stemmer YS HamoodAlshalabiab, SabrinaTiuna, NazliaOmara, Elhamabdulwahab Anaama Egyptian Informatics Journal, 2022 | 15 | 2022 |
| Critical success factors for electronic customer relationship management success adoption: Telecommunication companies case study EA Anaam, KAA Bakar, NSM Satar, M Kamrul International Journal of Advanced and Applied Sciences International Journal …, 2021 | 11 | 2021 |
| A theoretical review of a conceptual model for E-CRM success in telecommunication companies EA Anaam, A Khairul, NS Abu Bakar, S Mohd International Journal of Engineering & Technology 10, 115, 2018 | 11 | 2018 |
| A model of electronic customer relationship management system adoption in telecommunication companies EA Anaam, KAA Bakar, NSM Satar Amazonia Investiga 9 (35), 61-73, 2020 | 9 | 2020 |
| Key Factors Influence on Decision Making toIoTAdoptioninTelecommunication Companies: A Review SHA Elham Abdulwahab Anaam1*, Muhamad Naser Yousef Magableh 2*, Ahmed Ridha ... International Journal of Engineering & Technology, 2022 | 7 | 2022 |
| Online Security on E-CRM System F Olayah, EA Anaam, MA Bakhtan, A Shamsan, N Al Mudawi, A Alazeb, ... Telematique, 7427–7443-7427–7443, 2022 | 6 | 2022 |
| Data mining techniques with electronic customer relationship management for telecommunication company EA Anaam, MNY Magableh, M Hamdi, AYR Hmoud, H Alshalabi Amazonia Investiga 10 (48), 288-304, 2021 | 5 | 2021 |
| A Model of Electronic Customer Relationship Management System Adoption In Telecommunication Companies. Amazonia Investiga, 9 (35), 61-73 E Anaam, K Abu Bakar, N Mohd Satar | 5 | 2020 |
| No. 3. Hybrid-based Recommender System for Online Shopping: A Review: Manuscript Received: 8 February 2023, Accepted: 21 February 2023, Published: 15 March 2023, ORCiD: 0000 … YF Lim, SC Haw, KW Ng, EA Anaam Journal of Engineering Technology and Applied Physics 5 (1), 12-34, 2023 | 4 | 2023 |
| How Private Blockchain Technology Secure IoT Data Record E Anaam, MK Hasan, TM Ghazal, SC Haw, HM Alzoubi, Muhamma 2023 IEEE 2nd International Conference on AI in Cybersecurity (ICAIC), 2023 | 4 | 2023 |
| Utilization of Blockchain Technology In Human Resource Management E Anaam, TM Ghazal, SC Haw, HM Alzoubi, MT Alshurideh, Abdullah 2023 IEEE 2nd International Conference on AI in Cybersecurity (ICAIC), 1-5, 2023 | 4 | 2023 |
| Utilizing Fuzzy Algorithm for Understanding Emotional Intelligence on Individual Feedback EA Anaam, SC Haw, KW Ng, P Naveen, R Thabit Journal of Informatics and Web Engineering 2 (2), 273-283, 2023 | 3 | 2023 |
| A Systematic Literature Review for Multiple-Criteria Decision-Making Approaches in E-CRM Software F Olayah, EA Anaam, AA Yahya, M Hamdi, A Shamsan, YAA Ali, ... Telematique, 7444–7467-7444–7467, 2022 | 3 | 2022 |
| Applied Fuzzy and Analytic Hierarchy Process in Hybrid Recommendation Approaches for E-CRM EA Anaam, SC Haw, P Naveen JOIV: International Journal on Informatics Visualization 6 (2-2), 553-560, 2022 | 3 | 2022 |
| †œApplied Fuzzy and Analytic Hierarchy Process Techniques in Hybrid Recommendation Approaches For E-CRM, †Int EA Anaam, SC Haw, P Naveen J. Informatics Vis 6 (2), 2, 2022 | 3 | 2022 |
| Improving the Prediction Resolution Time for Customer Support Ticket System SC Haw, K Ong, LJ Chew, KW Ng, P Naveen, AA Elham Journal of System and Management Sciences 12 (issue 6), 2022 | 3 | 2022 |
| Content-based Recommender System with Descriptive Analytics SC Haw, LJ Chew, K Ong, KW Ng, P Naveen, EA Anaam Journal of System and Management Sciences 12 (5), 105-120, 2022 | 3 | 2022 |
| Integrating Delone and Mclean and Task Technology Fit Models to Evaluate the Influence of E-CRM on Individual Performance EA Anaama, SC Haw, P Naveen Journal of Logistics, Informatics and Service Science 9 (3), 226-242, 2022 | 3 | 2022 |
| Food Recommender System: A Review on Techniques, Datasets and Evaluation Metrics YY Chow, SC Haw, P Naveen, EA Anaam, HB Mahdin Journal of System and Management Sciences 13 (5), 153-168, 2023 | 1 | 2023 |
Prof. Ts. Dr. Haw Su ChengMultimedia UniversityVerified email at mmu.edu.my
